Privacy Policy

About TOMIO

TOMIO Publishing House is an independent publishing and print organisation based in Ibadan, Nigeria. This policy applies to the public TOMIO website and its enquiry services.

Information you may provide

When you contact TOMIO, you may provide your name, email address, telephone number, enquiry type, subject and message. The enquiry service also records limited submission and security information needed to process the request safely.

• Publishing, manuscript and rights enquiry details
• Printing requirements and quotation information
• Contact details and correspondence
• Limited technical information used to protect the enquiry service

How information is used

TOMIO uses submitted information to respond to enquiries, consider publishing and manuscript requests, discuss printing requirements, administer the website, protect its services and meet applicable obligations.

• Responding to and managing your enquiry
• Reviewing information you have asked TOMIO to consider
• Maintaining service security and preventing misuse
• Keeping appropriate records of correspondence

Information this website does not request

The public enquiry form does not provide manuscript or artwork upload, online ordering, checkout or payment card processing. Please do not send highly sensitive information through the general message field.

Service providers and disclosure

TOMIO may use carefully selected providers for website hosting, infrastructure, email delivery, database services and technical security. Information may be processed by those providers only where needed to deliver the relevant service.

• TOMIO does not sell personal information
• Information may be disclosed where required by law or necessary to protect legitimate rights and services
• TOMIO does not describe a provider as receiving information unless its service requires that access

Retention

Information is retained only for as long as reasonably needed for the enquiry, related correspondence, record keeping, security and applicable obligations. Retention can vary according to the nature of the request.

Security

TOMIO uses reasonable administrative and technical measures intended to protect submitted information. No internet service can guarantee absolute security. More information is available on the Website Security page.

Cookies

The website currently uses only cookies and similar functions that are necessary for authentication, session management and security. See the Cookie Policy for current details.

Your choices and questions

You may contact TOMIO to ask a privacy question or request an appropriate update to information you previously supplied. Any rights available to you depend on the law that applies to the circumstances.

• Use the Contact page and clearly identify your privacy request
• Provide enough information for TOMIO to identify the relevant correspondence
• Do not include passwords, payment card details or unnecessary sensitive information

Policy updates

This policy may be updated to reflect changes to the website, TOMIO services or applicable requirements. The last updated date on this page identifies the current published version.